Senior Product Designer @ Qualia
Overview
I'm currently supporting the network effect among sellers, buyers, lenders, realtors, and title agencies. Ensuring seamless integration of AI features into the optimal user experience. These AI capabilities encompass streamlining order intake processes and fostering efficient agent communication. Coordinating closely with our skilled development team, we adhere to a bi-weekly release schedule to maintain momentum and agility. As part of a compact design team, my responsibilities span documenting current workflows, introducing novel features, refining existing ones, and discerning avenues for team growth.
I thrive in a fast-paced environment where teams utilize lean design methods to succeed.
Principal Interaction Designer @ Oracle - Higher Education
My Objective
As a part of a high-performing UX team, I led the design efforts for key aspects of a new cloud-based Student Information System (SIS). Our focus was on improving student outcomes and optimizing the Student Life Cycle. I specifically worked on data loading, communications, query management, advisor experience, and student experience, while also contributing
to impactful demos showcasing
our vision for the complete student life cycle.
Design Manager @ Ellie Mae - Mortgage
My Objective
In my role as a manager at Ellie Mae, I led a team of four designers and was responsible for defining the user experience across our suite of products. This encompassed developing the experience and design language for key feature areas, including analytics, mortgage processing, administration, and content creation. We also conducted extensive research to identify opportunities to enhance the product.
Staff Designer @ GE - Global Software Center
My Objective
To bridge the knowledge gap between experienced field workers and their successors, while simultaneously enhancing efficiency and minimizing friction in current processes. By conducting user observations and facilitating stakeholder workshops, we obtained valuable insights into the requirements and challenges faced by all stakeholders involved.
I have deep expertise in designing functional areas of enterprise applications.
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Collects and captures data from various sources, providing raw material for further processing.
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Converts, cleans, and enriches raw data, transforming it into a usable format.
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Allows users to retrieve specific information from the application’s database, enabling efficient data search and analysis.
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Manipulates records (data entries) within the application, allowing users to create, view, edit, and delete records.
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Executes predefined business rules or logic, automating decision-making based on conditions.
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Manages complex processes or sequences of tasks, ensuring efficient task execution and adherence to business processes.
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Generates summaries, charts, or visualizations from application data, providing insights for decision-making and performance evaluation.
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Manages application configuration, user access, and security, ensuring smooth operation and system settings.
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Makes processed data available to users or other systems, facilitating sharing of insights and reports.
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Handles interactions between users, systems, or external services, enabling notifications, alerts, and real-time collaboration.
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Represents individual units of work within the application, organizing work management and task tracking.
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